Fast food restaurants

McDonald's

1.9 89 reviews 05:00 AM - 11:00 PM 10671 AL-5, Brent, AL 35034, United States

Discover this place

McDonald's in Brent, Alabama, offers a classic fast food experience known for its quick service and familiar menu. The restaurant serves a variety of American-style fast food items, including the Double Cheeseburger Extra Value Meal, Buttermilk Crispy Chicken Sandwich, Chicken McNuggets, and the popular Big Breakfast Biscuit with scrambled eggs, sausage, and hash browns. French fries, a staple of the brand, are also available. The atmosphere is designed for convenience and efficiency, accommodating both dine-in and drive-thru customers with a layout that handles high traffic during peak hours. As part of a global chain, this McDonald's maintains consistent food quality and offers a recognizable menu while incorporating local service dynamics. It serves as a convenient stop for quick meals in the Brent area, balancing speed and familiarity for customers on the go.

Photos

Amenities & More

Service options

Delivery
Drive-through
Onsite services
Takeout
Dine-in

Highlights

Great coffee

Popular for

Breakfast
Lunch
Dinner
Solo dining

Dining options

Breakfast
Lunch
Dinner
Counter service
Dessert
Seating
Table service

Amenities

Gender-neutral restroom
Restroom
Wi-Fi

Atmosphere

Casual

Crowd

Groups

Note: Amenity details are aggregated from verified visits, the venue's website and Google. They may change without notice. We recommend confirming key details (pet policy, accessibility, reservations) directly with McDonald's before visiting.

Reviews for McDonald's

1.9

89 reviews

18%

10%

12%

100%

Review highlights

Based on 89 reviews

Public reviews of McDonald's at the Brent, AL location reflect a generally positive experience with notable strengths in food quality and customer service. Many patrons appreciate the freshness of the food and the friendly, attentive staff, contributing to a welcoming and efficient atmosphere. The updated location and integration of app-based ordering perks are often highlighted as improvements over the previous establishment. However, some feedback points to occasional technical issues with the ordering system, particularly later in the day, and periods of increased crowding during peak hours that can affect wait times. Overall, the brand maintains a consistent standard of fast, quality food and courteous service, which resonates well with the community despite minor operational challenges during busy times.

Tim J.

Mar 25, 2026

Overall I’m pleased with this new location and store. The food tastes good and I get plenty of perks using the app when ordering. An improvement compared to the original McDonald’s in this area.

Christopher Fitch

Feb 23, 2026

Definitely better since the location move. However system seems to go down along especially a couple hours prior to closing

Josie Spectator

Jan 08, 2026

All these 1 star reviews are angry white Facebook women complaining about how the small town McDonald's takes a while. I did go during breakfast but the food was hot and fresh and the staff was very kind! Sure it gets more hectic during the afternoon or evening but only because it's overcrowded.

Ina Rogers

Jan 02, 2026

Never have a problem with anyone or anything very glad it's there they try really hard to please in my opinion thank you mcDonalds I appreciate you because fast food business is not easy. Have a great year everyone will see you again.

James Burnette

Dec 26, 2025

I have never had food or service like I did at this McDonald’s the fries were fresh, the burger was perfect, and the employees were very nice.I am a manger at another fast food chain so I was so happy at how well this store is being ran.-wish I could do more than 5 stars

Karen Vaughn

Dec 23, 2025

We went too McDonald’s today for breakfast at 10.15am..T..Theresa took our order and was Sooo kind and knowledgeable about the menu!!! We order 2 Pancakes and Sausage.. Sausage McMuffin..2 hash browns.. 2 Breakfast Wraps 2 Diet Cokes And A Order for Lunch to go afterwards. She bought our food out about 5 minutes later AND WOW WAS IT FRESH AND HOT!!! ABSOLUTELY DELICIOUS… THERSA T..WENT OVER AND BEYOND TOO MAKE OUR BREAKFAST MEAL THE BEST…. She is A KEEPER!!!! Thank you very much!!!! We will be back!! Karen..

Amanda Brice

Dec 20, 2025

It's a new place it's better than the old one they still working on The kinks out of they're symptoms but good

Jacob Horton

Dec 03, 2025

I don’t know his name but the guy that I think is the manager is awesome and helpful every time. 10/10 customer service.